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Top Questions
Absolutely. We are 100% organic and fragrance-free. By removing harsh irritants such as SLS and synthetic fragrances, we’ve created a standard that is gentle enough for your most intimate areas and sensitive skin.
Yes, though we recommend a clean routine to avoid "ingredient clashing." Our oils are designed to be a safe, foundational layer that plays well with other non-toxic products.
We value your privacy. All orders arrive in minimal, sophisticated packaging, with no mention of "intimacy tools" or "wellness" on the outer box.
We source directly from the earth. Every ingredient is 100% organic and selected for its purity, ensuring that nothing toxic ever touches your skin or your home ;).
We are always seeking authentic voices that resonate with our mission of safety and intimacy. To apply for a partnership, please visit our Contact Page and fill out the form under the "Collaborations" category. Alternatively, you can send an email to our official address with a clear, descriptive subject line and relevant social media links, so our creative team can review your profile.
Your experience is the heart of our community. You can share your feedback by submitting a review directly on any product page. To stay truly connected, we invite you to join the Love Club on Substack, where we share early access to new releases, host intimate discussions, real love stories, and informational publications designed to help you nurture your wellbeing and your relationships.
Product
Endocrine-disrupting chemicals (EDCs) can interfere with your hormones and are linked to significant health and fertility issues. We believe safety shouldn't be a luxury, so we’ve banned them entirely to protect your future.
While some benefits (like hydration and soothing) are instant, botanical healing is a journey. For long-term wellness and skin health, we recommend consistent use for at least 2–4 weeks to see the full transformative effects of our active organic ingredients.
Yes. Safety is our priority. We avoid common irritants, endocrine disruptors, and harsh synthetics. Every intimacy-focused product is dermatologically tested to ensure it is safe, gentle, and effective for your most sensitive skin.
We believe in the efficacy of our botanical formulations. If you don't feel a difference in your wellness or skin health within 30 days, we offer a hassle-free return or exchange. We want Eden Vitals to be a permanent part of your care routine, and not just another bottle on your shelf.
Yes. Our products are formulated alongside chemists to be barrier-positive. Whether you have sensitive skin or specific intimacy concerns, our ingredients are chosen for their biocompatibility, meaning they work with your body’s natural chemistry rather than against it.
"Fragrance" is often a loophole for thousands of hidden chemicals. To ensure 100% safety for your body and your relationships, we rely on the natural, clean scent of our organic ingredients
Shipping & Gifting
We process all orders within 24–48 hours. Depending on your location, you can expect your package within 3–5 business days. You’ll receive a tracking link the moment your order leaves our warehouse so you can follow its journey to your door.
Yes. Our aesthetic is designed to be gift-ready. You can add a personalized note at checkout, and we will ensure no pricing information is included in the box. It’s the perfect way to share the gift of wellness with someone you care about.
Our customer care team is here to help. If your order arrives damaged or goes missing in transit, simply email us or fill the contact form with your order number, and we will prioritize a replacement shipment immediately.